Customer Testimonials
Brandon was helpful in finding out what had happened with the electrical harness on my car that was getting burned by the muffler. He did his homework and at the end of the day gave a a 10% discount for anything that may have been their responsibility.
Always great service. I paid for a complete detail after my service and well worth it.
Brandon is the best.
Great communication and prompt service!!
I’ve bought Volvos for years from Ken Garff and so I have had need over the years to bring in my cars for service. This time, my air conditioning had a major leak which required parts and time. Brandon was extremely helpful and informative as my car was in the shop. He is trustworthy and very friendly.
fast, efficient, friendly, clean, good work
I travel extensively in my 2019 XC40 and have had my car serviced a several Volvo dealers across the country. Ken Garff's service experience is hands down the best! The advisors, techs, loaners, car wash are all second to none!
On vacation and needed tires due to rear alignment. Got me in the next business day, and on my way with 4 new tires and a front and rear alignment in 4 hours, Great service
Volvo service department is amazing. It’s made maintaining my 5-year old Volvo so easy. They’ve even saved me money on multiple occasions, and their cost has been less than many other places around town. Particular shoutout to Michael and Alex. Thank you guys.
Outstanding service. Michael took great care of me and my Volvo. Thank you for the excellent service experience.
Great service. Comfortable lounge area to wait in. They kept me updated throughout. Well done.
The appointment went smoothly. Appreciated Michael’s attention and explanation of services.
Our rep at Ken Garff Volvo, Brandon, was good. He was timely, proactive, helpful, and thorough. I would definitely recommend him and use him again.
Just bought a car through Austin and it was a very smooth, and fun, process to get me into an awesome new car.
Brandon was great. He went the extra measure to make sure I was satisfied with the service.
Ken Garff Volvo provided an excellent experience purchasing a new vehicle. Kayle the sales rep was knowledgeable, friendly, and helpful throughout the process. I appreciated the low/no pressure sales tactics and felt they valued me as a customer. Thank you for a wonderful experience and I would recommend this dealership to anyone in the market to purchase a new/used vehicle.
The Service Department at Ken Garff Volvo is and has been my go to for everything Volvo for 15 years! They keep me safe and moving forward, and I am grateful for their care and impeccable service.
Great Service Department!
Brandon communicated very well. Service was completed ahead of schedule.
I loved that they were very helpful through the whole process! Mary and her team really do take care of you from beginning to end, they go above and beyond. Thank you so much for all your help!!!
Alex & Parker were great!
Good service but took almost 1.5 hours longer than they estimated initially, I had to keep waiting in the lounge area. The lounge area also doesn’t have a good proper coffee machine and very limited snack options. This is not expected from a luxury vehicle dealership.
Brandon, in the service department, handled all my issues in a professional manner.
Great service experience, Brandon communicated the process clearly and everything met my expectations!
Brandon is a star! Really appreciate the whole team @ Volvo service
10/10 experience. I wanted specific features and colors and Moroni Bishop made it happen. Even finding the vehicle on a different lot. Plus he delivered my newly purchased vehicle to my home. Great experience all around.
The purchasing experience is great. Mitch is a great and very professional salesman and Josh is super as a manager.
Always a pleasure to come and visit this place. Service has always been a quick touch-and-go check-in experience, the waiting area has great beverage and snack options, and it's a nice and quiet waiting area. The Salespeople are chatty and informative, and make the wait for service fly by as well, most of the time estimates I get end up short too, my most recent service was for a recall on my XC60 and they quoted me for 1.5 hours and they had it done in a little less than an hour. - Great Service and Great Sales. I look ... Read More Google - May 31, 2025
Brandon was very kind. He was very knowledgeable of the issues with my Volvo.
The service was excellent! They were friendly and answered all my questions I had, as well as going over the work they had done.
Parker is always great to work with. I appreciate that he's always quick with updates and questions.
It was perfect
Great, efficient service from Parker and Michael, consistently. Thanks, guys!
Very pleased with my service.
We worked with Mary to buy our new Volvo xc 90. She was great and kept in contact with us as we were deciding on a vehicle. She was patient and when the new deals came out and called us to lets us know the new incentives. She has great communication and responds quickly. Things went smooth and we had a great experience.
Service techs are always so kind and helpful!
I know this sounds strange but I actually look forward to getting my car serviced at Ken Garff Volvo. Parker is AMAZING. I always have a great experience and I feel welcome and and heard. Highly recommend.
Great service. Car was done the same day.
Always get great service here! Service shop communicates extremely well on timeline and any issues/delays!
while we were there longer than planned or expected, the staff was very helpful and accommodating. we worked with Kayle Hundley, who was excellent - great customer service and follow up. Her manager ended up buying us dinner since we were there through dinner time (we were waiting for the finance guy who was working with another customer). they kept the experience very positive and the waiting area was also very inviting and comfortable.
Mary was great to work with. They were able to accommodate all of our requests. Our purchase went smoothly and fairly quick.
We recently purchased a vehicle here, and Mark, our salesperson, was very helpful and professional. We would definitely recommend this dealership to friends and family. Thanks again Volvo SLC.
Austin was great at helping us purchase our XC60 Volvo.
Though I haven’t bought a car here yet, I’ve gone in and test driven a bunch in my self-imposed long search for a new car. I will tell you though that my time with Thomas was the best experience I’ve ever had at a dealership. EVER. He was accommodating, informative, non-pressured, enthusiastic, relatable, professional, and didn’t get hung up on pressing for numbers. He let me take my time and answered any questions I had. If I end up with Volvo, I will definitely be working with him.
I had the pleasure of working Austin. I felt he really listened to my wish in purchasing a new car. Could not be happier!
The sales department could use some work on communication. They don’t seem to share information, as if they are each a silo. Getting a return text or phone call is like pulling teeth. The staff is quite polite and friendly, however.
Our experience with sales associate, Austin, the sales manager and finance manager was nothing but excellent. We’ve owned a Volvo for 5 years and decided to upgrade. They led us through the process without pressure. Explanations of the XC90 plug in hybrid were clear and concise. They also went beyond in time helping clear our trade in and set up the new one. It was as though we were the only customers there. (We were not!) We highly recommend this dealership to family and friends.
First time getting my car serviced here and everyone could not have been nicer. My service advisor Michael was kind and straight forward about cost, didn’t pressure me into getting things done that I wasn’t ready for. After having a BMW and a bad experience at their service center in Murray, I’d recommend Volvo any day over them. Thanks again!
We had an excellent experience buying our new Volvo from Ken Garff. John Franco was kind, knowledgeable, and focused on helping me make a decision I’d feel good about, not just pushing a sale. He made the process easy and low-pressure.
At signing, Chris Garcia was efficient and clear, walking me through everything with confidence. The dealership was clean, modern, and welcoming. We’re really happy with our new Volvo, and I’d definitely recommend Ken Garff to others.
(This is my own review! This is not one of those reviews like some dealers makes buyers post to get ... Read More Google - May 3, 2025
I've never had anything but great experiences with the service guys. They're honest, communicative, efficient, and really do take care of their customers. They make me feel better about having bought two Volvos in a row. I know that I can count on them to take treat me fairly and well, and do great work on my car.
Had a great experience with Ken Garff Volvo. I called ahead, Austin Bell had the car that I wanted to see pulled up and ready to go. After test driving the car and putting a deposit down, Austin did all the necessary paperwork in advance of my return to pick up the car. Made the entire experience painless and easy. Although I did end up buying an extended warranty and glass protection, I didn’t feel pressured to do so and truly felt that they were looking out for my best interests. Great dealership!
I had the absolute best experience purchasing my XC90 with Austin! From start to finish, everything was seamless—no stress, no pressure, just a genuinely smooth and enjoyable process. Austin was super knowledgeable, patient with all my questions, and made sure I felt confident and excited about my decision. You can tell he really cares about his customers and wants them to leave happy (which I totally did!). If you’re looking for a hassle-free car buying experience, go see Austin—you won’t regret it!
Really good experience. They did a great job checking us in and getting all the info we had for the repair. Sent a video during their inspection so we could see what was needed. I had to follow up with a text to check on progress but other than that good communication throughout the process.
I have mainly worked with Michael and Brandon when I take my car in and they are excellent, but all the folks in the service department are friendly and attentive. Their services and follow-ups are outstanding and appreciated, and although at times dealership prices seem outrageous, I find the comfort of knowing that what I’ve stated above is always waiting for me well-worth the investment.
Friendly and helpful service center
Branden and the maintenance department did an excellent job. On a difficult problem to diagnose. I rate them at 5 Stars.
Sales staff were responsive and helpful
Always a good no stress experience!
World class service. Ethan and the management team took care of us remotely down in St. George and then once we got up. They addressed any concerns we had once we put eyes on the car and did a great job making it as easy as possible. No pressure, no stress, just a solid comfortable experience. Thanks team!
Just bought a beautiful Volvo V60 wagon from Austin Bell at Ken Garff Volvo, the car and experience were amazing. I highly recommend both the dealership and Austin. Austin worked hard to get us the best deal possible and ensured we were comfortable with the whole process. This is our second Ken Garff Volvo purchase, and we will definitely return! Volvo station wagons are the best!
Austin was great to work with on the purchase of my new-to-me Volvo. 5 Stars! Knowledgeable and down to earth. Gave overall of 4stars because I felt “over sold” by finance dept on added protections/warranties and am not sure they really shopped my finance rate.
We picked up our new EX30 on Saturday and were treated like royalty! Our sales rep, Austin Bell, moved the whole process through smoothly from dock-to-dealer-to-driveway and did an excellent job of orienting this boomer to the technical workings of a new high-end vehicle! My husband ordered this car over a year ago from Volvo Corp and we’ve been waiting patiently for it to arrive and, once it was here in the USA, Austin made sure we didn’t have to wait a minute longer than necessary before hitting the road. Zane in the finance department was also thoughtful ... Read More Google - Apr 16, 2025
Great experience with Austin! I ordered my car and the whole process was seamless. Love my car!
Austin is the man! Ask for him
We had a fantastic experience buying our new Volvo from Ken Garff. Austin Bell is the most professional, patient, truly value-add automotive salesperson I have encountered—ever. He exemplifies the integrity that all sales professionals should aspire to. Not only is he very knowledgeable but perhaps more important is quick find answers as needed. Of note, we were never pressured but always treated with patience and kind professionalism even when our deliberations on making our car purchase lasted over the course of several months. No exaggeration: Austin is the best. 👍🏻
Ken Garff and Austin were pleasant to work with. There were some bumps along the way as I was purchasing a used vehicle, but Austin and the team made sure we found a win-win solution!