Customer Testimonials

Google logo
Google May 19, 2024

Thank you Morgan so much for helping me find my new car! She did a fantastic job helping us through everything and answering every question! Hopefully we are able to come in again soon! Absolutely ask for Morgan if you are considering this dealership!!

Google logo
Google May 11, 2024

Excellent service

Google logo
Google May 7, 2024

Two weeks ago, a drunk driver hit our neighbor's teenager head-on while he was driving Mom's Volvo. Fortunately, he walked away without any serious injuries. Last weekend, I bought a Volvo for my wife. Moises was our salesperson. He answered all of our questions and made the car-buying experience enjoyable (well, as enjoyable as it can be). He was patient and down-to-earth, and I highly recommend him and the entire team at Ken Garff Volvo.

Google logo
Google Apr 30, 2024

After months and months of looking for a new car , all different brands, it was Ken Garff Volvo for the win. Moroni is the best! And Zane was quick and no pressure with the paperwork. I think I’ll be sticking with Ken Garff here on out. Best experience

Google logo
Google Apr 17, 2024

One of my children purchased a Volvo a couple of months ago. This dealership is so customer focused that they might sell another one to the same child's parents : )

Google logo
Google Apr 6, 2024

Just bought a car from these guys. Super happy with the experience with Jerimy and Kevin. Happy to recommend this team for anyone looking for a new car.

Google logo
Google Apr 5, 2024

Bought a vehicle here from Mitch and Canyon. Both of them were great. They made the deal happen and I couldn’t be happier.

Google logo
Google Apr 4, 2024

Google logo
Google Apr 3, 2024

The man hit the buzzer beater at the Jazz game tonight and they took it away. The only thing they listen to is their pocket books Update: after further review they gave the man the car!

Google logo
Google Mar 19, 2024

Morgan was such a gem and was so patient every step of the way and Chris was so helpful explaining all the paperwork and fine details in such great detail. I appreciate everyone there for making this scary process so easy.

Google logo
Google Mar 16, 2024

I took my Volvo in for service today and they did a great job. Michael was very friendly and informative. Their customer lounge area is awesome; free donuts, snacks, and drinks.

Google logo
Google Mar 8, 2024

Morgan Allen is the best salesperson we have ever had. She was so patient and accommodating. We absolutely loved working with her and highly recommend her to everyone!

Google logo
Google Feb 12, 2024

They treated us with a great deal of respect. The team that helped us were seamless in all aspects of the experience. 🎉Moroni was helpful every step. Thank you Volvo of SLC!!!

Google logo
Google Feb 2, 2024

The service guys are always great and friendly! Especially thanks to Alex for helping get my heated seat fixed and covered by warranty. Will forever get my maintenance done here!

Google logo
Google Jan 30, 2024

Really exceptional service. We are so happy with our new Volvo! Jerimy, Chris, and Canyon all made the experience a great one. They helped with our rebuilt/restored title trade in with ease. We never felt pressured to make any big decisions, and they answered all of our questions fully. Would highly recommend this dealership to anyone. Fantastic team!

Google logo
Google Jan 23, 2024

A few years ago, December 2020. I went in to try to buy a used 2018 Camry they had traded in. I was 19 years old and my credit was still new so it was hard to get approved and I was getting discouraged, Josh assured me that he would do everything he could and he delivered. Before that, I went to 8 other dealerships trying to get a vehicle but was shot down to needing a co signer every single time. On my drive home, thinking I didn’t get approved, Josh called me and told not only did I get approved but ...

Google logo
Google Jan 6, 2024

Nice

Google logo
Google Dec 29, 2023

Excellent service. Michael Johnson was very helpful and informative. The video and comment sent by the mechanic is a great idea from my current and last visit.

Google logo
Google Dec 21, 2023

Zane, Canyon were fantastic. They made buying a certified used car easy and fun!

Google logo
Google Dec 8, 2023

Amazing easy experience! I love this dealership!

Google logo
Google Dec 2, 2023

I did unfortunately not purchase my volvo through ken garff but markosian auto. And after I bought it it had issues and markosians mechanics were unfamiliar to repairs for volvo and had me go through ken garff. When I did both times they treated me as if I had purchased through them and went above and beyond both times I needed mu car services I had Brandon the first time and Alex the second both are amazing and very professional. I recommend ken garff to whoever is looking to purchase a car. We will be going through them the next ...

Google logo
Google Nov 29, 2023

Great service. Comfortable, clean waiting area. Service personnel kept us informed of vehicle status.

Google logo
Google Nov 25, 2023

I had a steller experience working with Alan Satterfield, he was very professional and helpful in my search for a specific model and features - great Volvo location, highly recommend the team.

Google logo
Google Nov 22, 2023

I was impressed and grateful with the after-sales service. I had low tire pressure late one evening and the service center was closed, but Michael Johnson still assisted me. The great service continues well after purchase of the vehicle. Thank you

Google logo
Google Oct 24, 2023

Never have I had an easier time at a dealership. My first visit, Zane did a great job discussing my needs and making sure I was looking at a wide array of options and was knowledgeable in all the features each model was equipped with. Upon return Moises took care of me through the whole process, a true professional. Being a fellow east coaster like myself, this definitely eased my nerves from what can be a very stressful time. Never once did I feel like it was him vs myself when it came to the price discussion, making sure my ...

Google logo
Google Oct 18, 2023

Brought in my Volvo for a fob replacement. Brandon did a quick fix to save me money and time. He was very attentive and answered all my concerns.

Google logo
Google Oct 18, 2023

we went to this volvo dealership and Brandon helped us out, he was so sweet, and made sure we were very welly taken care of. 10/10 recommend going here for your Volvo to get looked at!!

Google logo
Google Oct 18, 2023

Their service department does a fantastic job. They sent me a video showing me all of the issues with my car. I also received a phone call from Brandon who went over the items that needed to be repaired with me, and make sure all of my questions were answered. They were kind enough to provide me with an Uber ride both to and from my work that day while they worked on my car. Brandon has helped me on more than one occasion with both routine services and my most recent repairs. He has gone out of his way ...

Google logo
Google Oct 16, 2023

After an infuriating experience with Carvana whereby I was attempting to "easily" trade in my car and purchase another one without the hassle of going through a dealer, I ended up at Ken Garff with my trade-in needing to make the buy/trade-in transaction as quickly as possible. I asked the girl at the front desk who was amazingly helpful to direct me to a "pain-free" salesperson giving her the short version of my objective, and she set me up with Morgan. Morgan was outstanding to work with. I can't say enough good things about ...

Google logo
Google Oct 14, 2023

We had a great experience at Ken Garff Volvo. Our salesperson, Moises Docen, was fantastic and made the experience one of the best car buying experiences we’ve had. Thank you Moises!

Google logo
Google Oct 12, 2023

The service team is top notch, I always have a positive experience.

Google logo
Google Oct 5, 2023

It is spotless and the staff is so very friendly, I did not find them pushy at all.

Google logo
Google Sep 30, 2023

A really great car buying experience starting with Moises answering questions and sending photos and a walk-around video via text. Once at the dealership there was no pressure and Moises was a real pleasure to talk to. When we made the decision to purchase, Moises and Chris stayed 2 hours past closing time to finalize the deal. Thanks!

Google logo
Google Sep 27, 2023

Google logo
Google Sep 17, 2023

Always professional, friendly, and efficient. I wouldn't go anywhere else for Volvo shopping or service.

Google logo
Google Sep 11, 2023

I just worked with Moises to purchase a used vehicle and he was incredible every step of the way. I felt very supported and like he had my best interest in mind every step of the way. Would certainly go back for my next vehicle!

Google logo
Google Sep 6, 2023

The atmosphere at Ken Garff is comfortable and attentive. They had a great selection of EVs and made me a good deal

Google logo
Google Sep 4, 2023

Scheduled maintenance for 2001 V70 wagon and check I was quick with explanation of service and contact information. Even provided with Uber ride to return home

Google logo
Google Sep 3, 2023

Google logo
Google Sep 3, 2023

Google logo
Google Sep 2, 2023

Ken Garff has serviced my S-60 since 2017. They provide superior customer service, and excellent service and repair. Thank you Ken Garff Volvo!

Google logo
Google Sep 2, 2023

great work, great communication

Google logo
Google Sep 1, 2023

Didn't feel like a car dealership. Felt more like talking with family. Alan (sales) and Josh (manager) are awesome! No pressure, just two guys trying to help you get what you need. I would highly recommend Ken Garff Volvo to anyone looking for a phenomenal car shopping experience. Thanks guys!

Google logo
Google Sep 1, 2023

Knowledgeable, pleasant, attentive but not overbearing staff. Good follow up with a transparent and fair buying process.

Google logo
Google Sep 1, 2023

I was absolutely impressed with my car shopping experience from start to finish! Morgan my sales agent was amazing! So knowledgeable, helpful, personable and such a great attitude! The fact that she drove my Car all the way down to Spanish Fork was above and beyond the level Of customer service that most companies offer!! You have a customer for life who will be sure to spread the word! Thank you!

Google logo
Google Sep 1, 2023

Google logo
Google Aug 31, 2023

Google logo
Google Aug 31, 2023

The staff and sales people at Ken Garff Volvo were exceptionally helpful and accommodating when I visited the shop. I ended up buying a vehicle and all involved made sure I was taken care of and happy.

Google logo
Google Aug 30, 2023

Google logo
Google Aug 30, 2023

Great customer service. Brandon was able to take care my Volvo XC 60 service needs on a timely basis. Much appreciated!!

Google logo
Google Aug 29, 2023

Google logo
Google Aug 29, 2023

Google logo
Google Aug 29, 2023

Google logo
Google Aug 29, 2023

On time, start, ready when promised, and job done right!

Google logo
Google Aug 28, 2023

Google logo
Google Aug 25, 2023

The people here are friendly! I felt like I was a friend to all of them, almost like I have known them for years. Zane helped me with my new car and I cannot tell you how amazing he is. Chris in finance was so easy to work with and explained everything perfectly. The lot techs that cleaned my car for delivery are not the best looking but they make up for it with a quality product. I hope the gm "will" will schaerr my experience with the worky workers. Also i am exited that Brandon will help ...

Google logo
Google Aug 24, 2023

Google logo
Google Aug 24, 2023

Good service

Google logo
Google Aug 23, 2023

Google logo
Google Aug 23, 2023

Bought a new X40, and had excellent service from Sebastian. He was particularly helpful in explaining all the features of the vehicle.

Google logo
Google Aug 23, 2023

Morgan was very knowledgeable and friendly.

Google logo
Google Aug 22, 2023

Great customer service, very helpful

Google logo
Google Aug 22, 2023

Mitch and the team at Ken Garff did a great job. Very professional and friendly service. I would highly recommend this dealership.

Google logo
Google Aug 21, 2023

All the staff are cery knowledgeable and professional.especially Mitch help us to get my car. I love my very own car,Mitch thank you so much for helping us. My family finally found our dream car. ❤️ i highly recommend ken Garff Volvo cars and look for Mitch.

Google logo
Google Aug 20, 2023

Excellent customer service (service department). They make servicing your vehicle a nice experience instead of a nightmare like most dealerships.

Google logo
Google Aug 20, 2023

Google logo
Google Aug 19, 2023

Always professional, courteous and helpful.

Google logo
Google Aug 19, 2023

Google logo
Google Aug 19, 2023

Sebastian was fabulous!

Google logo
Google Aug 18, 2023

Outstanding service as always

Google logo
Google Aug 18, 2023

They are Pros!

Google logo
Google Aug 18, 2023

I recently had my first shopping experience at KG Volvo and I think it would not be the last. I was taken care of by one of their salesperson, Moises. Let me tell you, Moises went above and beyond. He anticipated my needs, had all the information accurate and quickly sent to me by text and mails.Moises is a terrific communicator and was by my side even after the dale was completed.The whole process went smooth, the financial guy was also very professional and I could not be happier with my car. Thank you guys!

Google logo
Google Aug 17, 2023

We had a fantastic experience at Ken Garff Volvo. We worked with Morgan and she was knowledgeable, patient and thorough through the entire process. She made the process fun and even stayed late for us to finish our purchase. I will be a long term customer because of the product and customer service I received! Thank you for the great experience!

Google logo
Google Aug 17, 2023

Google logo
Google Aug 16, 2023

Fast, friendly service! Washed and vacuum was a bonus! Thank you!’

Google logo
Google Aug 16, 2023

Google logo
Google Aug 16, 2023

Google logo
Google Aug 15, 2023

Perfect 👍

Google logo
Google Aug 15, 2023

Great service

Google logo
Google Aug 14, 2023

Google logo
Google Aug 14, 2023

Google logo
Google Aug 12, 2023

Google logo
Google Aug 12, 2023

We have been at KG Volvo for almost four years servicing our XC90 with Brandon. Amazing communication, timely, professional, knowledgeable. There is no question too big or small these folks can’t answer when it comes to deciding what repairs and services your car needs vs wants. Best service we have had for car repairs and maintenance issues. Brandon is our specialist and he is the BEST. TY!!

Google logo
Google Aug 12, 2023

Google logo
Google Aug 12, 2023

Morgan was so accommodating. Canyon made the final piece understandable, concise and quick. Overall it has been a much better experience than I was anticipating. We now have a beautiful new Volvo.

Google logo
Google Aug 12, 2023

Google logo
Google Aug 11, 2023

Always terrific service!

Google logo
Google Aug 11, 2023

Google logo
Google Aug 11, 2023

Google logo
Google Aug 11, 2023

Parker was great and easy to work with!

Google logo
Google Aug 10, 2023

Google logo
Google Aug 10, 2023

Very communicative

Google logo
Google Aug 10, 2023

Google logo
Google Aug 10, 2023

Google logo
Google Aug 10, 2023

I bought my Volvo a year and a half ago and the service department is hands down the best! Great service and I would highly recommend!

Google logo
Google Aug 10, 2023

Professional, friendly and helpful, I would not hesitate to do business with this dealership again.

Google logo
Google Aug 10, 2023

Mike is a familiar face at Ken Garff and has always been so professional and courteous.

Google logo
Google Aug 9, 2023

Got flat and drove right in for a free repair and wash!!

DealerRater logo
DealerRater Aug 9, 2023

This dealer has a culture of kindness and help. Everyone including the lot people asked if we needed anything at all. There was no heavy, keep you there till you bought a car at this dealership. Just plane honest and complete help and information about the cars. Both the dealership and the shop are clean and well cared for. Our salesman's name was Alan Satterfield and we thoroughly enjoyed our purchase journey with him. We came from southern Colorado to buy the car which was equipped as we wanted. We did a lot of pre purchase education and work ...

Read at DealerRater

Google logo
Google Aug 8, 2023

The service is top notch and Michael in the Service Department is a pleasure to work with.


Leave Us A Review